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Monday, 28 October 2013

[Staycation] Moevenpick Heritage Hotel Sentosa - Onsen Suite [Photo-Spam]

We decided to do a staycation for the weekend and for that, we selected and booked Moevenpick Heritage Hotel Sentosa's Onsen Suite.

According to Moevenpick Hotel's webpage, the hotel comprises of 2 separate wings: the newly-built contemporary wing with 105 Deluxe Rooms, 19 Onsen Suites, three Executive Suites, and two Penthouse Suites; and the heritage wing, which is a restored colonial building that dates back to the 1940s, with 62 suites.

The Onsen suite features a Japanese-style hot tub set in a tranquil outdoor sanctuary.

The lobby is set a level below the main entrance, so we took a while to get to the lobby on the first day. The hotel staff were friendly, and very courteous. While showing us to the room, they brought us round the hotel and told us where were the various facilities (e.g. swimming pool, gym etc).

The Suite was bright and airy:

View from the inner walkway:

View from the private outdoor area:
Randomly, the mini snack bar in the room is complimentary, all snacks and drinks are complimentary.

View from the room, looking out into the outdoor 'onsen':
We checked with the hotel engineer, the onsen's water is not recycled, so we let the water run a little before using the onsen pool and i insisted on going in with my swimsuit (yes, i am paranoid, and it doesnt help that the pool doesn't look very clean to start with).

Closer view of the pool:
To be very frank, the pool was jacuzzi styled and hence, really relaxing and comfortable. 

Random night view shot:
We bought some asahi and kirin beer, and opened the snack packs from the mini bar while enjoying the onsen pool.

I love how they put the toiletries in the chinese bamboo steamer:

Dry-cleaning laundry bag:

Slippers labelled as 'for him' and 'for her', but i realised that they are identical, of the same size:

As we have booked the onsen suite, it comes with complimentary use of the crystal lounge, where guests can enjoy complimentary high tea (snack bites and drinks) at the comfort of the lounge:

Took some random shots of the snack bites:




So apparently the man told them that it is our anniversary, so they delivered this to the room:

Never mind the very interesting handwriting that kind of looked smeared, but the cake was really delicious (i mean, what do i expect of Moevenpick right - nothing, but the best):

Complimentary evening snack bites and drinks at 'World of Whiskey':

Breakfast at Tablescape, with an array of selection - toast, pancakes, waffles, muffins, assorted bread, congee... etc.





On the overall, we had a very pleasant experience there. The rooms were comfortable, but the outdoor area was slightly dusty, which cannot be helped since it was open-air i guess. The food was acceptable, and the staff's great attitude made up for any imperfections in their breakfast selection (i guess eggs are not their forte).

One incident that happened during our stay was: There was a period of time when the tap-water turned brown, so we were alarmed and checked with the hotel staff. They checked with the engineers and ascertained that it was a technical fault but there was nothing they could have done, except to ask us to let the water run for a longer period of time.

As a kind gesture, they offered us 50% off our next stay with their heritage suite Merlion, which we have gladly taken up. Photos for that will be in a separate post.

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